I. Privacy Policy

1. About privacy policy

This page is used to inform visitors and applications users regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at ARC Player unless otherwise defined in this Privacy Policy.

2. Service provided

ARC Player is a media player application and it does NOT provide or include any playlists or channels content.
We don’t sell or provide any playlists, streams or TV subscriptions.
We are not responsible for the quality and the content of playlists uploaded to ARC Player.

3. Cookies and MAC

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the website may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
We do not collect any cookies or personal informations on the mobile app on Android nor on iOS. However, we collect your device MAC address and store it on the database, it is essential for the operation of the application and allow us to customize the display of your content in the app.

4. Security

We value your trust in providing us your Personal Information and we protect your privacy, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

5. Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

7. Contact Us

If you have any questions or suggestions about our Terme of services or Privacy Policy, do not hesitate to contact us at https://www.arcplayer.com/contact

II. Terms of Service

We invite you to read these terms and conditions of Terms of Service (ToS) of ARC Player web site. The validation of your online transaction form is considered as an irrevocable acceptance of these terms.

1. Preamble

The following online sales terms govern all transactions established through ARC Player web site. Any transaction processed through this web site assumes the unconditional and irrevocable acceptance of these conditions by the customer.

2. Purpose

These terms are intended to define the rights and obligations of the parties in the context of the online sales done via ARC Player web site.

3. Sales

The customer connects to ARC Player web site and selects the items that he wishes to buy. He then fills his identity information, accepts the terms and clicks on the “Pay” button. The customer is thus redirected to the “Centre Monétique Interbancaire” online secure payment platform where he completes his payment information and validates the payment.

4. Product

ARC Player is a media player application and it does NOT provide or include any playlists or channels content. DO NOT pay if you don't have any playlist to use with ARC Player application because no channels are provided with activation payment. We don’t sell any playlists, streams or TV subscriptions.

5. Orders

To pay on Internet by credit card, the customer is called to enter his payment card credentials on the secure payment page. When the transaction is accepted by the bank, the settlement to debit his account is made in the working-day following the date of the transaction confirmation.

Online payment with credit cards is secured by the “Centre Monétique Interbancaire” that provides a fully secure payment service.

The customer guarantees ARC Player web site that he has enough funds required when using the payment method chosen by him during the payment validation.

When paying by credit card, the conditions of this payment method that are contained in the agreements established between the customer and his issuer bank, and between ARC Player web site and his bank, are applied.

6. Refund

We do not provide refund on memberships because everyone starts with a 15-days free trial. This is a subscription service in which you pay in advance for access to the application for a set length of time. You will have access for the period you paid for.

7. Data Privacy

The information requested from the customer during the online payment are required to process the online transaction. They are treated confidentially. The customer has the right to consult or rectify his personal data by sending a request via this email support {AT} arcplayer.com

8. Transactions

The data stored on the “Centre Monétique Interbancaire” online platform for the account of the ARC Player web site are considered as proof of payment for the online transaction made by the customer.